Complete returns management for Shopify merchants

For brands who understand that making returns a delight for their customers means increased loyalty and more sales. Returns, exchanges, store credits and sustainability.

Complete returns management for Shopify merchants

For brands who understand that making returns a delight for their customers means increased loyalty and more sales. Returns, exchanges, store credits and sustainability.

Make Returns Easy

Making returns easy for your customers is proven to increase loyalty which in turn grows sales.

Exchanges & Store Credits

Utilize our Exchange and Store Credits features to avoid refunds and keep customers coming back.

Do More Global Good

We plant one tree for every return generated on fabreturns + we help you help those in need.

Every return is a chance to save sales and create loyalty.

Automated Returns

  • Put your returns process on auto pilot

  • Self service returns portal like Amazon

  • Auto approve or require return approval

  • Rules for non-returnable items and orders

  • Return labels emailed to your customer

Automated Returns

  • Put your returns process on auto pilot

  • Self service returns portal like Amazon

  • Auto approve or require return approval

  • Rules for non-returnable items and orders

  • Return labels emailed to your customer

Exchanges

  • Enable customers to exchange vs refunds

  • Exchange for variant within same product

  • Eliminate manual exchange process

  • Avoid refunds and back and forth emails

  • Ship exchange immediately or wait for return

Store Credits

  • Save sales by offering store credits vs refunds

  • Use gift cards or discounts for store credits

  • No return order required to create store credits

  • Manually create store credits for any customer

  • Keep track of return and store credit history 

Store Credits

  • Save sales by offering store credits vs refunds

  • Works just like a gift card for multiple use

  • No return order required to create store credits

  • Manually create store credits for any customer

  • Keep track of return and store credit history

More features than any other returns platform.

  • Exchanges for wrong size/color

  • Store Credits with no gift cards required

  • Manual store credits. No return required

  • Branded returns page for continuity

  • Automate your returns process

  • Customize reasons and refund policies

  • Hold return requests for approval

  • Enable free or paid returns options

  • Integrated with the Shippo platform

  • Use USPS, FedEx, UPS and others

  • Get carrier event status notifications

  • Tag orders or products as non-returnable

  • Tag products to send to charity

  • All features all the time returns app

  • COMING SOON: Intl Returns!

In less than two minutes you can have returns nirvana at your fingertips.

All features all the time.

When you use the fabReturns app you get all features all the time. We don't charge more for extra features. Your brand size shouldn't limit your access to features. Small, medium or large, you get it all when you use our app.

Transparent pricing built for brands of all sizes.

For the price of two grande latte's from Starbucks you can have the app with the most features around.

$9.00 /mo

+ $.50 per return

Subscription includes 10 returns per month

All features all the time

More than a returns app

fabreturns allows your brand to do more good in the world.

Help a human

We've made helping others and giving back an optional feature with fabreturns. There are millions of people around the world in need of basic things like clothing and footwear. Through our partnership with Soles4Souls we empower you to select product to send to charity instead of bringing them back to your warehouse. Most fashion brands have products that are old season, sale or holiday items that make more sense to donate. Please consider this as part of your brand mission and feel free to reach out to us at help@fabreturns.com if we can answer additional questions.

Help a human

We've made helping others and giving back an optional feature with fabreturns. There are millions of people around the world in need of basic things like clothing and footwear. Through our partnership with Soles4Souls we empower you to select product to send to charity instead of bringing them back to your warehouse. Most fashion brands have products that are old season, sale or holiday items that make more sense to donate. Please consider this as part of your brand mission and feel free to reach out to us at help@fabreturns.com if we can answer additional questions.

Plant trees. Save lives.

We've partnered with Eden Reforestation Projects to make this possible. We believe in taking care of the planet because its beauty is inspiring, its health is tied to human health and we want generations ahead to enjoy it. In addition to our product donation feature, we plant ten trees when you reach your first subscription month after the free trial and again every anniversary year you use our app. Even more, we plant a tree every time a return is generated on our app. Learn more about Eden Projects HERE.

Green is the new black

Sustainability isn't just recycling materials, it's extending the life of product by donating to those in need, increasing wearable life through better materials and making product in smaller batches. This keeps textiles out of landfills and changes peoples lives.

Image Source: Business of Fashion

Green is the new black

Sustainability isn't just recycling materials, it's extending the life of product by donating to those in need, increasing wearable life through better materials and making product in smaller batches. This keeps textiles out of landfills and changes peoples lives.

Image Source: Business of Fashion

Available for brands using Shopify and Shopify Plus