Returns management made fabulous

Welcome to the future where making returns management a selling tool and incorporating sustainability into your business go together like bees and honey.

Returns management made fabulous

Welcome to the future where making returns management a selling tool and incorporating sustainability to your business go together like bees and honey.

Make returns easy

It's no secret that people love easy so we take the friction out of the returns process.

Grow your sales

Automate your returns management so you can free up your team to focus on getting more sales.

Increase brand loyalty

Making returns easy for your customers is proven to increase loyalty which in turn grows sales.

Tools to make returns a dream for you and your customers

Enjoy the features to turn your returns management into a sales and marketing tool by creating a friction free and automated process for your customers.

  • All features all the time returns app

  • Branded returns page for continuity

  • Automate your returns process

  • Customize your return reasons

  • Customize return and refund policies

  • Hold return requests for approval

  • Enable free or paid returns options

  • Integrated with the Shippo platform

  • Use USPS, FedEx, UPS and others

  • Get carrier event status notifications

  • Scan based returns - Pay at scan

  • Tag products to send to charity

  • Option to select donation partner

  • Save time and money for your team

Transparent pricing built for brands of all sizes

Your average return cost goes down as your volume goes up

returns per month

0-10 rtns

$.90/return
  • All features all the time

  • Min. base fee: $9.00

  • Example: 7 returns

  • Total cost: $9.00

11-200 rtns

$.75/return
  • All features all the time

  • No minimum base fee

  • Range: $8.25 - $150

  • Example: 30 returns

  • E.g. total cost: $22.50

201-400 rtns

$.65/return
  • All features all the time

  • No minimum base fee

  • Range: $130 - $260

  • Example: 300 returns

  • E.g. total cost: $195.00

401 + rtns

$tbd/return
  • All features all the time

  • No minimum base fee

  • Volume pricing available

  • Custom integrations

  • Contact us to chat

All features all the time

When you use the fabreturns app you get all features all the time. We don't charge extra for extra features. Your brand size shouldn't prevent you from enjoying everything we have to offer today and all that we offer in the future. Small, medium or large, you get it all when you use our app, all the time.

Make sustainability part of your brand ethos when you use the fabreturns app

Help a human

We've made helping others and giving back an optional feature with fabreturns. There are millions of people around the world in need of basic things like clothing and footwear. Through our partnership with Soles4Souls we empower you to select product to send to charity instead of bringing them back to your warehouse. Most fashion brands have products that just don't make sense to restock and incur all the costs of processing returns. Please consider this as part of your brand mission and feel free to reach out to us at help@fabreturns.com if we can answer additional questions.

Help a human

We've made helping others and giving back an optional feature with fabreturns. There are millions of people around the world in need of basic things like clothing and footwear. Through our partnership with Soles4Souls we empower you to select product to send to charity instead of bringing them back to your warehouse. Most fashion brands have products that just don't make sense to restock and incur all the costs of processing returns. Please consider this as part of your brand mission and feel to reach out to us at help@fabreturns.com if we can answer additional questions.

Save the planet

We believe in taking care of the planet because its beauty is inspiring, its health is tied directly to human health and we want generations to come to enjoy it to the fullest. In addition to our product donation feature, we plant ten trees when you reach your first subscription month after the free trial and again every anniversary year you use our app. Even more, we plant a tree every time you have a return sent to donation instead back to your distribution center.

Green is the new black

Sustainability isn't just recycling materials, it's extending the life of product by donating to those in need, increasing wearable life through better materials and making product in smaller batches. This keeps textiles out of landfills and changes peoples lives. When you utilize the donation feature in many cases it's also cutting carbon emissions by sending returns to a location closer to your customer. This means less fuel usage from shorter transit distances, not to mention savings from lower return shipping fees.


Image Source: Business of Fashion

Green is the new black

Sustainability isn't just recycling materials, it's extending the life of product by donating to those in need, increasing wearable life through better materials and making product in smaller batches. This keeps textiles out of landfills and changes peoples lives. When you utilize the donation feature in many cases it's also cutting carbon emissions by sending returns to a location closer to your customer. This means less fuel usage from shorter transit distances, not to mention savings from lower return shipping fees.

Image Source: Business of Fashion

Meet our app creator

I'm Aaron Clements, nice to meet you. I created the fabreturns app to address the ever growing need of returns solutions for e-commerce as well as the hidden problem of too much inventory and the reality of the high cost of returns. I've spent my entire career of 25 years in the fashion industry. Starting with the Nike owned brand, Hurley, I cut my teeth on the distribution center floor and eventually managed North American operations before starting my own 3PL company servicing various fashion, lifestyle and music merchant brands. It's here where I learned and developed e-commerce for brands before Shopify was even a thing. During that time I had the great fortune of supporting brands like Tentree, L*Space, Z-Supply and the Ellen DeGeneres Show. When you use our app you can rest assured its backed by real life experience on the distribution center floor, in the customer service seat and in the sales grind. Thank you and I hope you'll give our solution a try.

Available for brands using Shopify and Shopify Plus